The Employee Experience Revolution: Increase Morale, Retain Your Workforce, and

Description: The Employee Experience Revolution by John R. Dijulius, David D. Murray Estimated delivery 3-12 business days Format Hardcover Condition Brand New Description Every business out there is interested in earning profits. But sometimes the bottom line is not the best indicator of a companys long-term health. In the wake of the Great Resignation, companies are scrambling to hold on to both employees and profits. It turns out that one answer is the key to both. Publisher Description Create a World-Class WorkforceEvery business out there is interested in earning profits. But sometimes the bottom line is not the best indicator of a companys long-term health. In the wake of the Great Resignation, companies are scrambling to hold on to both employees and profits. It turns out that one answer is the key to both. The Employee Experience Revolution divulges the little-known secret of how to become a more profitable company, in both the short and long term: happy employees. "Your customers will never be any happier than your employees. Your people . . . create and deliver the experience that keeps customers coming back."Authors John DiJulius III and David Murray, founder and VP of consulting, respectively, of The DiJulius Group, are experts in the customer and employee experience industry. The companies they have advised include Starbucks, Chick-fil-A, Lexus, and The Ritz-Carlton. The goal is to have processes and a culture that encourage employees to naturally buy in to a companys brand so they voluntarily sing their employers praises while providing stellar customer service. Pay is only one factor. A healthy organization will strive to give their employees job satisfaction by providing purpose, recognition, appropriate expectations, and even like-minded coworkers. The principles in this book can be applied to any company, large or small, to help improve how their organization runs as well as their bottom line. Author Biography John DiJulius is known as the authority on helping organizations build a world-class customer and employee experience. He is the bestselling author of six books. John is the founder and chief revolution officer of The DiJulius Group and has worked with companies like The Ritz-Carlton, Lexus, Starbucks, KeyBank, Nestle, Chick-fil-A, Celebrity Cruise lines, Bristol Myers, Marriott, and many more. Details ISBN-13 9798886451924 Title The Employee Experience Revolution Author John R. Dijulius, David D. Murray Format Hardcover Year 2024 Pages 258 Publisher Greenleaf Book Group LLC GE_Item_ID:160287360; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys

Price: 24.6 USD

Location: Fairfield, Ohio

End Time: 2024-10-28T03:14:56.000Z

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